Here are 3 questions you should always ask when comparing moving companies

When a crew of movers show up to move your valuables and personal belongings from your home into a truck, how do you know they’re a legitimate company and not just a group of hoodlums? Knowing for sure that the company you’re hiring is legit and not a sham operation is critical as to the safety and protection of your family, your possessions and your wallet.

If a moving company can’t answer these 3 simple questions satisfactorily by NO means should you consider hiring them for the job.

1. Ask your mover, “How much will my move cost”?

That’s a pretty simple question that every “qualified and reputable” mover should be able to accurately provide to you. Some movers might ask you over the phone, how big is your house or how many rooms do you have, and base their price quote solely on square footage alone. They may also say, sounds like 3 guys and a truck @ $150 bucks an hour…Don’t be fooled by this type of estimate.
A moving company that gives you an estimate this way does not have enough information about your move to provide you with an accurate number. By agreeing to this type of estimate you’ll open yourself up to hidden costs and end up spending more money than you budgeted for your relocation. It could also lead to a legal battle and plenty of frustration at what is already a stressful time. If you ask a moving company for an estimate and get any of these responses or if they ask for a pre-move deposit, simply WALK AWAY.

At Central Maine Moving & Storage here’s how we estimate the cost and resources needed for your upcoming move
First, we’ll ask for a convenient time to call you so we can discuss the details of your move, such as your location, where you’re moving to, and when you’d like to move.
Next, we’ll schedule a time so a Relocation Consultant can come to your home. While in your home they’ll use an electronic tablet to compile a detailed inventory of your valuables and household items and take photos. (This eliminates the guess work and allows our relocation consultant to give you an accurate estimate using our northAmerican moving software). Then, before they leave your home, they’ll present you with a moving estimate for you to approve right on the spot. It’s that easy! Your signed approval puts you on our schedule and gets the ball rolling. The signed agreement is not a “contract” and you may opt out at anytime. There is also never deposit required when you move with Central Maine Moving & Storage!

2. Ask your mover, “Do your movers need to pass a criminal background check & a drug screening for employment”?

This is a question you should ask any moving company who’s crew members will be entering and exiting your home and handling your valuable possessions.
If you do not get an immediate “YES” to both questions (criminal background check and drug screening) hang up the phone and do not do business with that moving company. Here’s why.
The movers you hire will be out of your sight approximately 80% of the time they are on the job (That’s 48 minutes out of every hour). That’s a lot of time for someone with a potentially “sketchy” past to be wondering around your home handling your stuff. And if they have not passed a drug screening they could be using drugs on your property or worse, selling them. (By the way, Maine is a civil forfeiture state)
Another thing to consider is the fact that while they are in and around your home they may be in close proximity to your young children. Just because someone is wearing a “branded” T-shirt or a hat with a company logo doesn’t mean they are on the “up and up.” It’s just good common sense to ask your moving company who they hire and what type of hiring practices they use. Also, remember to ask the moving company if the members of the crew are employees or “fly-by-night” guys being paid a day rate.

These situations are easily avoided by hiring a trusted company with reputable employees. A criminal background is one way to ensure that you and your family are safe and the movers in your home do not have a history of theft, drug possession or drug dealing, physical assault or a history of violent behavior.

At Central Maine Moving & Storage here’s how we hire our moving professionals
At Central Maine Moving & Storage our movers and Final Mile Delivery staff go through a rigorous interview process which includes a pre-employment physical assessment, a criminal background check and pre-employment drug screening, including marijuana.
Once hired our moving pros then participate in a week of classroom sessions learning moving techniques and procedures and on-the-job training conducted by our management staff and crew leaders. This type of “on-boarding” process ensures that every mover we assign, no matter how big or small the move, is trustworthy and prepared for the job. Central Maine Moving & Storage crew members are insured, uniformed, wear an Identification badge and are well groomed and polite. (We have a no facial hair policy at Central Maine Moving & Storage).

3. Ask your mover, “Are you licensed & insured”?

To avoid moving scams and rogue movers, make sure to ask whether the moving company is properly licensed. All professional interstate moving companies should have a license number issued by the United States Department of Transportation. On the other hand, local moving companies who only relocate customers within the same state are regulated by the state – not the U.S. Department of Transportation. Therefore, local movers should hold a state license. It’s important to note each state has their own set of moving regulations and license requirements.
If the moving company your speaking with cannot or will not give you an answer, WALK AWAY

Before handing over your things, you’ll want to make sure your belongings are covered in case of a mishap during the relocation. Whether you’re moving across the street or across the country, your professional moving company should have multiple liability coverage options for you to choose from.
Full Value Protection: “your mover is liable for the replacement value of lost or damaged goods in your entire shipment…This is the more comprehensive plan available for the protection of your belongings.”
Released Value Protection: “The most economical protection available is Released Value, since it is offered at no additional charge. However, the protection is minimal. Under this option, the mover assumes liability for no more than 60 cents per pound per article.”In addition to liability coverage options, you should ask to see a moving company’s proof of insurance. Note: every legitimate, licensed moving company should be able to show you their own insurance policy when asked.
That’s a pretty simple question that every “qualified and reputable” mover should be able to provide for you. Remember, if the moving company your speaking with cannot or will not give you an answer, WALK AWAY!

Here’s how Central Maine Moving & Storage protects your valuable possessions whether you are moving them or storing them
When you move or store your valuable items with Central Maine Moving & Storage your property is insured and cared for every step of the way. Central Maine Moving & Storage will take extra care in handling, packing, and moving your valuables. Using specialized equipment, moving vans, and techniques, our professional moving crews have the training and experience to ensure that your belongings arrive at your new home in the same condition that they were picked up. We take the extra steps to make your move is smooth and hassle free.
We offer both Full Valuation Coverage options and Released Value protection on your shipment. If you have questions or need additional coverage our relocation consultants can help you with that.

If you are storing your items with us you can rest easy knowing that we offer the only climate controlled, military approved storage facility in the State.

That’s the Central Maine Moving & storage Difference!


Professional, careful and affordable moving by a locally owned company.

© 2019 Central Maine Moving & Storage


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